Service Agreements

& Lifecycle Agreements

Specifications

Best For: Industrial and utility clients requiring 100% uptime and documented compliance.
Function: Includes quarterly, biannual, or annual site visits with full Electrical Historical Record-keeping. We track the health of your assets over time to predict and prevent failures before they occur.

Technical Inspection

& Maintenance Plans

Specifications

Best For: Aging infrastructure and high-demand environments.
Function: Our technicians perform high-potential (Hi-Pot) testing, verify KVAR output levels, and conduct ultrasonic or infrared inspections.
Critical Step: We perform connection torquing, as thermal cycling frequently loosens hardware in older equipment, creating high-resistance points and fire hazards.

Emergency &

Scheduled Repair Services

Specifications

Availability: 24/7 emergency response for critical failures.
Expertise: Our field engineers arrive with state-of-the-art diagnostic tools to get your PFC (Power Factor Correction) or harmonic filtering equipment back online efficiently.

Start-Up, Installation

& Commissioning

Specifications

Function: Factory-trained project managers oversee the integration of new equipment with existing site components.
Baseline Data: We establish baseline performance metrics during startup, which serve as the “gold standard” for all future maintenance audits.

Professional

User Training

Specifications

Scope: Training covers theory and practical application for operators and engineers.
Curriculum: Safety protocols for energizing/de-energizing equipment, protective relay logic, and controller programming.

Technology Retrofits

& Equipment Upgrades

Specifications

The Advantage: Upgrading to contemporary microprocessor-based relays and controllers provides finer precision and better SCADA integration than legacy analog systems.
ROI: Retrofit additions can often double the functional life of a substation for a fraction of the cost of new switchgear.

Field Service & Electrical Preventative Maintenance (EPM)

Controllix Corporation provides comprehensive Field Service and Preventative Maintenance (EPM) for low and medium voltage power quality equipment. With over 40 years of factory-trained expertise, our engineers ensure that capacitor banks and harmonic filters operate at peak efficiency to eliminate utility power factor penalties and prevent catastrophic system failures. Our data-driven maintenance programs are designed to meet rigorous insurance requirements, extend equipment lifespan by decades, and protect facilities from electrical fires and high-voltage flashover.

Why Preventative Maintenance is Mission-Critical

Neglecting power quality equipment leads to more than just inefficiency—it leads to business interruption. A Controllix EPM program pays for itself by addressing three critical areas:

  1. Financial Protection: Out-of-calibration systems result in power factor penalties that can cost thousands of dollars monthly.
  2. Safety & Risk Mitigation: Regular inspections identify loose connections—the leading cause of electrical fires—and ensure proper grounding and fail-safe operation.
  3. Insurance Compliance: Many insurance providers now require documented EPM to minimize loss-of-use claims related to electrical failure.

Technical Testing Services Offered

To maintain IEEE and ANSI standards, Controllix performs a suite of advanced diagnostics:

  • Harmonic Analysis: Identifying non-linear load interference.
  • Power Quality Analysis: Evaluating distribution system health.
  • Hi-Potential Testing: Verifying insulation integrity.
  • Capacitance Testing: Measuring effective KVAR versus nameplate ratings.
  • Ground System Testing: Ensuring path-to-ground safety for capacitor equipment.

Frequently Asked Questions

Don’t Wait for a Failure to Happen. Schedule Your System Reliability Audit today.

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